Privacy Policy

This Privacy Statement covers the privacy practices that A.J. O'Connor & RESERO, an AJO Coaching Experience, employs when providing support, consulting, coaching, or training services to entities and/or individual end users through the A.J. O'Connor & RESERO websites, virtual meeting software, or other digital assets.

A.J. O'Connor & RESERO ("A.J. O'Connor," "RESERO" the "Company," "we," "us," or "our") will endeavor to protect and develop or use technology that provides a safe online experience for the customer/consumer ("you" or "your") and has created this privacy statement (the "Privacy Policy") to demonstrate its firm commitment to secure and trustworthy Internet commerce and the individual's privacy.



You are required to register in order to be granted access to certain information, services and/or products at this site. At the time of registration, you may be prompted by one of our online forms to provide certain personal information to us, including but not necessarily limited to your name, company name, email address, and/or credit card information used for billing purposes.

Use of Your Personal Information

The personal information that you provide to A.J. O'Connor or RESERO, may be stored, processed, and used by A.J. O'Connor and its RESERO affiliate for the following purposes: (a) to provide information about our Company, products and/or services, including updates, notifications, and details of any offers or promotions; (b) to assist us in improving our website, services or digital content; (c) to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products; (d) for our own internal marketing and research purposes; (e) to promote user groups; (f) to make our offerings easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our services to your particular interests or preferences; (g) to analyze information for trends and statistics. We may also provide this information to an agent acting on A.J. O'Connor's behalf in connection with the activities described above.

A.J. O'Connor will occasionally hire other companies, which use cookies, to provide limited services on our behalf, such as packaging, sending, and delivering purchases and other mailings; answering customer questions about products or services; processing event registration; or performing statistical analysis of our services. A.J. O'Connor will only provide those companies the personal information they need to deliver the service, and any such personal data shall be subject to the third-party companies' privacy policies.

Any data that arises from your use of this Site by A.J. O'Connor shall provide only non-personally identifiable data and all data will be aggregated so that it cannot be linked to you or your business entity.You also hereby grant to A.J. O'Connor or its RESERO affiliate a perpetual, non-cancelable, non-exclusive right to utilize any data that arises from the use of this site.

Except as described above, A.J. O'Connor will not sell, rent, or in any way intentionally disclose personal information that you provide to us on this site to any third party (other than an agent acting on our behalf as described above), unless:
A.J. O'Connor is required to do so by law, regulation, warrant, subpoena or court order.
A.J. O'Connor is required in urgent circumstances to protect the personal safety of A.J. O'Connor employees, users of A.J. O'Connor products or services, or members of the public, or to enforce provisions of the Terms of Use.
Such disclosure is part of a sale or transfer of all (or substantially all) of the assets or stock of A.J. O'Connor or one or more divisions or affiliates of A.J. O'Connor.

Cookies and Other Information Gathering

A.J. O'Connor uses cookies to help us provide better customer service and to enhance the user experience and deliver personalized content. Many improvements and updates to our Software Offerings are based on the data collected through the cookies, such as total number of visitors and pages viewed. A "cookie" is a small text file stored locally in the computer used to access your account, and contains information relating to your past use of this site. A.J. O'Connor may disclose the non-personally identifiable information collected by cookies to third parties, including advertisers or potential advertisers. You can accept or decline cookies. However, if you choose to decline cookies, you may not be able to fully experience the interactive feature of our Software Offerings or services you visit.

When you browse through any website certain information about your visit can be collected. We automatically collect and temporarily store some or all of these types of information about your visit: domain from which you access the Internet; IP address (an IP or internet protocol address is a number that is automatically given to a computer connected to the Web); operating system on your computer; information about the browser you used when visiting the site; date and time of your visit; pages you visited; address of the website that connected you to our website (such as or We use this information to track and analyze the number of visitors to our site and to constantly improve its quality. No personally identifiable information is collected by these tools.

Blogs, Bulletin Boards, Webinars, and Chat Rooms

From time to time, portions of this site may allow you to post comments or information which other visitors to this site will be able to access (such as on a "blog", "bulletin board", "webinar", or during an interactive audio and/or video "chat" with other visitors). If you choose to post information in this context, it becomes generally available to the public, and we cannot control or limit its use by visitors to our site. By posting the information on this site, you are providing A.J. O'Connor and its affiliates the right to use the information in connection with A.J. O'Connor's business operation. Therefore, we encourage you not to post any private or sensitive information on this site.

Children's Privacy

A.J. O'Connor site, software, and services do not target, and are not structured to attract, children under the age of 13. A.J. O'Connor does not collect any registration information from users who indicate they are under the age of 13. If A.J. O'Connor discovers personal data from a child, A.J. O'Connor will eliminate that data.

Security of Information

To protect the privacy of personal information you provide, A.J. O'Connor and the vendors who may provide hosting services to A.J. O'Connor employ industry-standard controls, including physical access controls, Internet firewalls, intrusion detection, and network monitoring. Additionally, only authorized administrators and staff have access to systems containing such information. We urge you to take every precaution to protect your personal data on the Internet. Change your passwords often, use a combination of letters and numbers, and use a secure browser.

Our digital assets are designed for users in the United States. Suppose you access any of our digital assets and are a citizen of or located in any other country. In that case, your personal information may be governed by rules or laws unknown to us. Should that be the case, you are allowed to use our digital assets once you have notified us in writing of any such requirements and received a written response that we are willing and able to meet those requirements.


A.J. O'Connor reserves the right to change this Privacy Policy at any time without notice to you. A.J. O'Connor will post any changes to this Privacy Policy on this site as soon as they go into effect. We encourage you to review the Privacy Policy regularly for any changes.

Effective Date: January 1, 2023